What’s included with your AgExpert software?

Published on March 31, 2021

Customer care. The entire AgExpert team cares about your success using our software. Have a technical issue? General bookkeeping question? Need help with a specific feature? Our analysts have the knowledge to help. As a Premium customer, you choose the option that works for you.

Go Premium and get unlimited support 

• Call us at 1-800-667-7893. We're available Monday – Friday, 9 a.m. – 8 p.m. Eastern.
• Chat with us during business hours by visiting our Online Community.
• Email us at support@fccagexpert.ca. We typically respond within 24 hours (excluding weekends). 

Get in-depth support with one of our trainers

Call 1-800-667-7893 and press 1 for Support to book an appointment. Common topics include: 

• Onboarding and setup
• Payroll
• AgriStability
• Bank reconciliation
• That software feature that feels like a mystery 

Outside of business hours? Prefer to find your own answers?  

• Search for all kinds of questions and answers in our Knowledge Base.
• Scroll through our AgExpert Blog, where we highlight specific software features.
• Check out FCC AgExpert TV, our YouTube channel for tutorials and recorded training sessions. 

With AgExpert Field or Accounting Premium, you’ll always have support when you need it.