Entries in Sync process (2)

Thursday
Feb262015

How to sync your mobile app and desktop

How to sync your mobile app and desktop

If you’re new to our apps, or just need a little clarification, you’re in luck. We’re talking about the synching process, and demystifying how the cloud works. Whether you use AgExpert Mobile or FM PRO Mobile, the process is similar – check it out:

Sync process

  • In AgExpert Mobile, enter your receipts on the app, and then click the cloud button. This sends the information to the cloud.
  • In FM PRO Mobile, enter your data and click the cloud button on your app. This sends your data to the cloud.

What happens to my data once it’s in the cloud?

  • The information stays in the cloud until you retrieve it on your desktop computer.

How to retrieve your information from the cloud

  • Using AgExpert Mobile? Open AgExpert Analyst and go to the Transaction menu. There you simply click on Import from AgExpert Mobile. For more details about the process, click here.
  • Using FM PRO Mobile? Open Field Manager PRO or 360, and go to the File menu, then click on Sync. For more details about the process, click here.
  • Once you follow through with the synchronization process, your data will be retrieved from the cloud and will appear on your desktop software.

Requirements to retrieve the information from the cloud

  • Be sure you’re running the latest version of the software and the application.
  • You must have on a current service plan subscription to retrieve information from the cloud.

Questions? Get answers and share your comments with other software users on our Discussion Boards or search the Knowledge Base. Plus, our FCC Management Software support staff is always just a click away.

Wednesday
Jul022014

How to sync Field Manager PRO and 360 with FM PRO Mobile

How to sync Field Manager PRO and 360 with FM PRO Mobile

So you’ve downloaded our app – FM PRO Mobile. That’s great. Now you’re wondering, what’s next? Don’t worry, we’ll walk you through the basic steps to properly sync your app with Field Manager PRO and Field Manager PRO 360.

First, let’s go over some general rules to keep in mind when synching FM PRO Mobile:

  1. Only one crop year is in the sync triangle at a time. The only place that multiple crop years exist is on the desktop.
  2. Establish a process, either by time of day or by order of tasks for your sync. For example, always sync to the cloud from the app at the end of the hour/day/week. This is vital when there are multiple apps in play so we know when it’s appropriate to sync to the desktop.
  3. Once you’ve established your process, stick to it. If you feel you need to change it up, check with support first. We’ll be sure it won’t cause problems in the way your data is moving from the desktop to the app, and back to the desktop.

Here are seven steps for a successful sync process:

  1. Sync from the desktop.
  2. Sign in on the app.
  3. Download the farm to the app.
  4. Enter records/make changes.
  5. Sync changes up to the cloud.
  6. Sign out on the app.
  7. Start over at step one.

For more details on how to use FM PRO Mobile, check out the startup guides:

iOS guide 

Android guide 

Questions? Get answers and share your comments with other software users on our Discussion Boards or search the Knowledge Base. Plus, our FCC Management Software support staff is always just a click away.