Data Protection > Backup > Error message: You do not have permission to copy files...

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« AgExpert Analyst Knowledge Base

Error message: You do not have permission to copy files...

The following message may appear when you choose your CD burner drive as your backup directory:

You do not have permission to copy files to this folder. Please contact your administrator.

This either means that your Windows CD/DVD writing software is disabled or the CD-RW or DVD-RW you’re trying to use isn't formatted with the CD/DVD writing software that's installed on your computer.

Solution

To resolve this issue, you must either:

  • format the CD RW or DVD RW with the CD/DVD writing software you’ve installed
  • enable the Windows CD/DVD Writing Software by completing the following steps:
  1. Open My Computer.
  2. Right-click on your CD RW or DVD RW drive and choose Properties.
  3. Select the Recording tab.
  4. Select the Enable CD Recording on this drive check box. The other options on the tab should automatically be setup.
  5. Click OK to return to the Properties window. The Windows CD/DVD Writing Software will be enabled.
  6. Back up AgExpert Analyst to a CD or DVD. 

Last updated on August 22, 2014 by FCC AgExpert