How to Enable Multi-Factor Authentication

What you need to know: 

Multi-factor authentication (MFA) is a security process that requires more than just a password to access an account or system. In AgExpert this is an optional feature that helps you protect your data by asking you to provide an additional form of verification via phone, authenticator app, or email.  

What you need to do: 

  • Select your second form of verification, either by email, authenticator app, or text. 

How to (Step by Step): 

  1. Click the person icon and select My account. 

  2. Select Security. 

  3. Click Enable. 

  4. The next time you sign into your account, you will be asked to select your preferred MFA method (Phone, Authenticator App, or Email).  Select the option and click Continue. 

For Phone: 

  1. Enter the Phone number you want the code sent to. 

  2. Enter the Verification code sent to your phone via text and click Verify code. You can request a new code be sent by selecting Send new code or return to the log-in page with Use a different verification method. 

For Authenticator App: 

  1. Scan the QR code with your authenticator app (or use the Can’t scan? Try this link and enter the details manually) and click Continue. 

  2. Enter the verification code displayed on your authenticator app and click Continue. 

For Email: 

  1. Enter the Email you wish the code to be sent to. 

  2. Enter the Verification code from your email and click Verify code or Send new code to receive a new email. 

Note: All options allow you to select the ‘Remember this browser ...’ box so you don’t need to authenticate for 30 days. 

Still have questions? Contact support  

Contact us at 1-800-667-7893 or email support@fccagexpert.ca if you require additional support. You can find other help options under the Question Mark Icon in the top right of AgExpert Accounting at any time.